iNICQ Infection Collaborative Faculty, Facilitators and Staff (2005)

Howard Cohen, MD
Dr Howard Cohen is the Medical Director of the Special Care Nursery at Salem Hospital in Oregon and a member of Northwest Newborn Specialists. He has participated in several Vermont Oxford NIC-Q collaborative projects in the past. Previously, he has served as patient safety officer for his organization as well as faculty on several multi-institutional safety and quality improvement efforts. He has a special interest in increasing reliability of care.

Pam Ford, BA,
Pam is the iNICQ Coordinator for Vermont Oxford Network and Assistant for the National Evidence Based Quality Improvement Collaborative for Neonatology.

Donald Goldmann, MD,
Dr. Donald Goldmann is a Senior VP at the Institute for Healthcare Improvement, Professor of Pediatrics at the Harvard Medical School and serves as Medical Director for Health Outcomes for the Department of Medicine at Children's Hospital, Boston where he also holds appointments as Hospital Epidemiologist and Director of Infection Control. He is an infectious disease specialist and authority on nosocomial infection. Dr. Goldmann has been an important contributor to numerous multi-institutional quality improvement efforts.

Jim Handyside
Jim Handyside is a consultant in improvement and innovation. He is President of Improvision - a consulting practice he formed in 1995. Mr. Handyside has worked for the past fifteen years in health care quality improvement and occupational safety. He has trained and coached hundreds of people in quality improvement methods in hospitals and public health and is widely regarded as an exemplary teacher and facilitator. Mr. Handyside holds a B.Sc. in Human Kinetics and worked for ten years applying ergonomics and human factors research to occupational safety with Ontario Hydro (Electric Utility), Canada Post and St. Joseph's Health Centre. His clients include the Vermont Oxford Network, London Health Sciences Centre, Royal Ottawa Health Care Group, 3M Canada, Workplace Safety and Insurance Board, and The CQI Network. Mr. Handyside has been on the faculty of the NIC/Q projects since 1998.

Jeffrey D. Horbar, MD,
Jeffrey Horbar is a board-certified neonatologist and clinical scientist with extensive experience in clinical research and its application to the improvement of neonatal care. He is currently a Professor of Pediatrics at the University of Vermont College of Medicine, Chief Executive and Scientific Officer of the Vermont Oxford Network, Consulting Editor for Pediatrics electronic pages, and Co-Editor of the Neonatal Review Group of the Cochrane Collaboration. Dr. Horbar has been responsible for the development of the Vermont Oxford Network Database which is used by over 525 NICUs around the world to monitor and improve outcomes for very low birth weight infants. He is the leader of the quality improvement initiatives of the Vermont Oxford Network including the National Evidence-Based Quality Improvement Collaborative for Neonatology, NIC/Q 2005 and the iNICQ Internet based improvement series. Dr. Horbar is the principal investigator of the AHRQ funded Center for Patient Safety in Neonatal Intensive Care, whose partners include the University of Vermont, Children's Hospital and Beth Israel Deaconess Hospital in Boston, Dartmouth College and the Vermont Oxford Network.

Nancy Jacklow
Nancy is a consultant who brings over 30 years of corporate and private experience to a very eclectic clientele. During a 25+ year career with a Fortune 100 company, Nancy focused primarily in the Human & Labor Relations fields both in the U.S. and abroad. While functioning as the global Crisis Manager for this company, she both extensively facilitated and trained in the areas of crisis avoidance and/or management with particular emphasis on process improvement. Highly sought after as a facilitator of both personal and diversified team development in the work place, Nancy is also certified in conflict resolution. Regardless of the project, Nancy relishes using her considerable facilitation skills to both involve and enrich her participants.

Hannah King, MPH
Hannah King is a senior consultant at Kaiser Permanente where her work focuses on collaborative learning, identifying and transferring successful practices, and accelerating the rate of positive change to improve each member's care experience. Prior to joining Kaiser Permanente, Hannah was an independent consultant. She led quality improvement projects, assisted in new business development, and facilitated team learning. Hannah has held positions in hospital administration, clinical management, project management, and teaching. She has been a member of the Vermont Oxford Network NIC/Q faculty since 1999 where she facilitated the FBI focus group and the Bug Off! exploratory groups. She has also contributed to the collaborative's work by helping centers make positive culture changes and maintain improvement

Kathy Leahy, RN, NNP,
Kathy is the Coordinator of the National Evidence Based Quality Improvement Collaborative for Neonatology.

Didier Pittet, MD, MS
Dr. Pittet is a professor of medicine and director of the infection control program at the University of Geneva Hospitals in Switzerland. He is the author of the guidelines for hand hygiene for the U.S. Centers for Disease Control and Prevention (CDC). He has documented the effectiveness of both traditional hand washing as well as alcohol-based hand rubs. Professor Pittet is also the Chairperson of the Global Patient Safety Challenge of the World Health Organization dedicated to the prevention of health care-associated infections.

Jane Siegel, MD
Dr. Siegel serves as chair of the Infection Control Committee at Children's Hospital - Dallas and is a member of the Infection control Committee at Parkland Memorial Hospital in Dallas. She has served an 8 year term on the Healthcare Infection Control Practices Advisory Committee (HICPAC) at CDC, the last 4 years of which she served as Co-Chair. Dr. Siegel has been involved in the revision and development of several infection control guidelines and served as the HICPAC liaison to the Advisory Committee on Immunization Practices (ACIP). She is currently an author of the revision of the 1996 guideline for isolation precautions.

Robert Ursprung, MD
Dr. Ursprung practices clinical neonatology for Pediatrix Medical Group at Cook Children's Medical Center in Fort Worth, Texas Dr. Ursprung's research focus has been patient safety, specifically medication safety & the use of random safety audits. Random audits have been used extensively in industry but are quite novel in healthcare. Dr. Ursprung joined the faculty of the Center for Patient Safety in Neonatal Intensive Care in the spring of 2001, has been working with the Vermont Oxford Network's NICQ collaborative since 2002. He currently is working on new applications of random safety auditing in health care including development of PDA (e.g. Palm Pilot) software to facilitate measurement in quality improvement projects.

Pete Warner, MS,
Pete is the Technical Support & Multimedia Technician at Vermont Oxford Network.

Terry Wilson-Malam
Terry Wilson-Malam is a Leadership Coach. A graduate of the Coaches Training Institute, she has twenty-five years of experience coaching teams and individuals. Her corporate work has included managing large software development projects, implementing Quality and Process improvement via the use of team skills, process improvement, quality metrics and rapid improvement principals.